OCS is committed to the training and development of all employees as an essential part of valuing staff, improving the service to customers and developing successful business.
At OCS we believe that recruitment and training of the right staff is key to delivering a consistent, high quality service. We have a good record of staff retention as a result of fair and ethical policies and procedures and an ongoing emphasis on staff management and training.
Once employed all cleaning staff are inducted on site, assessed and trained by our local Training Supervisors. These Supervisors are also responsible for assessing cleaning standards, scheduling work and re-training staff as necessary. In addition, OCS makes use of the services of Health and Safety Services Ltd, a registered Private Training Enterprise (PTE), that delivers training of NZQA approved courses under the Building Service Contractor's Industry Training Organisation (BSCITO). This training is provided to all levels of staffing (including Management, Supervisors and Cleaners).
This includes a strong emphasis on Health and Safety in compliance with our tertiary rating on the ACC Workplace Safety Management Practices (WSMP).
